Long distance moves are inevitably stressful and complex, which is why it’s worth it to hire a moving company to oversee the process from start to finish. Finding cross state movers based in Santa Monica is easy, but locating a good one requires research. Here are three qualities to look for in a reliable moving company that will get you from point A to B with your possessions and sanity intact.
1. Availability of Customer Service
This is a deceptively simple tactic, but one of your best approaches to figuring out whether a company is a good choice. It’s as simple as calling them to see what happens when you dial that number. If you don’t get a representative within a few menu options, then you can bet that you’re not going to be happy when you’re trying to get ahold of someone to talk about where your possessions are or confirm important details of your move. This is step one.
2. Reviews and Accreditations
You need to see how a company stacks up with other clients before entrusting them with your worldly possessions. Good Housekeeping states that moving companies are the most complained about industry in the US, and to check the Better Business Bureau or Yelp to see how the company you’re considering measures up. Another organization to check in with is the American Moving and Storage Association (AMSA), an industry standard that any reliable professional moving company will hold membership to.
3. Recourse for Damaged Items
One very important thing to be clear on is what happens if your items are damaged by the moving company. Even companies with the best reputations have accidents. There’s always a small chance that your possessions could be damaged, so finding out their reimbursement policy is essential. A standard expectation is to receive a minimal protection, or the ability to buy more insurance.
Overall, finding the right long distance moving company is mainly about reputation and whether the services offered match your needs. Start by finding a business with a solid track record, and then find out whether or not their services are what you require.