If you are moving locally in your area, make sure you find and hire quality and reliable local movers. Chattanooga is home to the company that can offer you all the services you need as well as a high level of customer service that can guarantee all your demands will be given attention.
A Few Things You Should Consider
It can be easy to fall for marketing tricks or false promises so you want to make sure you are on the watch out for certain things that will let you know whether the company you are looking at will keep its promises.
Pay special attention to the treatment you receive from the very beginning. Whether you contact them by phone or through an email, consider how long it took them to get back to you. Were you offered a high quality customer service? Think about whether they answered all your questions or avoided them. Did they offer you a free initial quote or were they shady about their costs? These details are very important because they set a certain standard. If you received a bad customer service from the very beginning, before you have even paid, imagine what’s going to happen once you do pay and they have the money safely in their hands.
Log into the company’s website to learn everything about the services they offer, whether they are included in the initial quote or have extra costs, about the service hours they offer and even about the history they have in the market and testimonials from the local movers’ previous customers.
Finally, ask about how they deal with situations where belongings are damaged. Find out about the types of insurance they have and what this represents in the event of an accident. Do this especially if you have fragile belongings such as musical instruments or antiques.
Make Sure Everything Is Clear
Before signing a contract, make sure that all your questions have been answered and that the local movers are very clear on what will be happening, including dates, times and specific instructions you might have given out. Don’t worry about asking questions that might not make sense or about being too specific. Make sure everything is clear.
