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Med Answering Services – Why They are the Heart of Your Business

Med Answering Services – Why They are the Heart of Your Business Posted on September 2, 2015

As you go through your day, you may not give much thought to med answering services. This is especially true in the evenings when you are trying to relax and enjoy precious time away from work. Once you have the right answering service for your business, you have peace of mind and this service is the heart of your operation while you are away. This is why it is so important to have the best possible service.

Risk Management
Proper risk assessment and management are essential to today’s healthcare businesses and good med answering services can make this job easier. For instance, one must always be aware of privacy rules and all the ways breaches of personal health information can occur.

Perhaps one of the most overlooked sources of data breaches involves med answering services. During off hours, this service may handle all kinds of private health details and it is essential to keep them safe and secure. Thankfully, this is not a problem when you choose an answering service with complete HIPAA compliancy. This ensures you will not have to worry about privacy violations and the repercussions which can follow them.

Patient Care
Effective patient care separates the great doctors from the average, and the great ones will make more money and enjoy more respect within their community. Proper medical care is important while you are seeing patients, but just as important when they need to contact you after hours. The physician who is always available never is in need of more business, as it follows him or her wherever he or she goes.

How do you ensure your patients can contact you when needed? You can’t sit by a phone 24/7, but you can have effective med answering services on duty all the time. Your answering service never has the need to sleep or take a break. It is there to forward important calls to you right away via cell phone, landline phone, or email. Low priority calls will be available to you at your convenience, so there is no need to constantly monitor your messages.

Office Efficiency
In today’s world, a streamlined business is an efficient one. Why hire staff to answer the phone during after hours, when it can be done automatically with high tech services? This way, you are not paying staff by the hour and you can enjoy the many benefits of affordable and efficient automated med answering services.

If you would like to explore the many benefits of fully automated med answering services, come to No More Phone Tag. We offer affordable flat rate service and a free 14 day trial. Visit our home on the Web today at for more details.

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