Utility management challenges include workforce issues, infrastructure renewal and replacement demands, financial planning and asset management issues and regulations, to name a few. Utility companies must meet the challenges of an ever increasing market, not only to improve their own performance but to make significant gains in technology, policies and procedures that can cut utility bills. In particular the benefits of new technology can make a difference regarding water utility management.
Effective Utility Management
Performance benchmarking involves a practical tool for utilities to conduct self-assessments and strategically develop key attributes to meet specific goals. The tool builds on recommendations presented in a report from 2008 by the Environmental Protection Agency (EPA) and representatives from 16 utility systems. It was discovered that experiencing high head loss and preventing water from being supplied within the prescribed service area could be curtailed with effective water utility management.
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The following list presents some recommended best practices for water utility management services:
* Product Quality and Customer Satisfaction
* Financial Practicality and Infrastructure Strength
* Employee and Leadership Development with Operational Optimization
* Water Resource Suitability
* Operational Resilience and Stakeholder Understanding and Support
Effective Water Management
The irresponsible misuse of our natural resources, especially water, is a particular issue that does need to be addressed and corrected where it occurs. Negligence and waste of natural resources can have a long term impact on the economy and unemployment. Local and state governments should always be seeking smarter solutions to avoid natural resource liability which will in the long run help build a more technologically advanced economy. Water resource problems can be complex, silent and often undetectable, and therefore go unnoticed by many.
Water security is important, especially where there are areas of risk, i.e. regions affected by drought or lower than normal water supply. No country can meet its development objectives efficiently without improving the way its water resources are managed. Water flows through the channels of the local and national economy and society as a whole. The major users of the resource have to become much more water efficient, adopting new technologies and smart practices when it comes to the use and reuse of our water.
